Memorial Day 2015

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In honor of Memorial Day we will be closed Monday, May 25th, and will not be running routes.

MONDAY CUSTOMERS:   You will have a one week intermission in service. Collection will resume the following Monday on June 1st. 

PLEASE DON’T WORRY!:   We will be out in full force the following Monday, June 1st, fully prepared to pick up  2 weeks’ worth of recycling PLUS any extra holiday recycling that you happen to generate at your backyard BBQs and Memorial Day celebrations. Just put your recycling overflow into another bin, box, basket, bucket, hamper (anything really…just try and find something similar in size to your Earth Resources bin, please!) and set it out next to your usual recycling bins. Please remember to have everything out at the curb by 8:00 a.m. on the morning of pick-up.

CAN’T WAIT A WHOLE WEEK?:   Please contact us and we will be happy to try and schedule a special pick-up for you by the end of the week. We will do our best to try and help our our customers with extreme or special circumstances.

TUESDAY – FRIDAY CUSTOMERS:   Your pick-up day will not be affected! If we feel like there will be any delay in your service we will post a notice for you on our home page.

We hope you and your family have a happy and safe Memorial Day weekend!

Earth Day Deal!

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New Customer Special

Offer Dates: April 21, 2015 – April 30, 2015

In honor of Earth Day we are offering 2 MONTHS FREE for NEW RESIDENTIAL CUSTOMERS!

Why not make every day Earth Day?

Sign-up before the end of the month to take advantage of this awesome deal !!

CLICK HERE to sign up online. Call us at (251) 666-4482 to sign-up over the phone.

*This offer is for NEW ACCOUNTS only. A bill credit for 2 months will be added to the customers account once new service has been established. For questions about this offer please contact us at (251) 666-4482 or by email at info@earthresourcesrecycling.com.

Customer Service

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Here at Earth Resources, customer satisfaction is very important to us. It is always our intent to provide you with the best service possible. However, if and when we feel we are failing to meet this standard we know that the least we can do is keep you informed.

We would like to confess that recent staffing changes have created some obstacles for our daily operations. As a result, the quality service you deserve may have been compromised. We know this can be extremely frustrating and inconvenient, and we are deeply sorry if it has caused you any trouble. Please know that we working hard to resolve these things and hope to be back on track in the coming weeks.

Until then, please be advised that we may be later than usual getting some of your recycling picked up. Our trucks have been out running routes as late as 8:00pm (or until dark) so If you will just leave your bin out at the curb we will pick it up that day or first thing the following business day. Please remember to have your recycling bin out at the curb by 8:00am on the day you are scheduled for pick-up. I know some of you are used to seeing us in the afternoons, but different circumstances may require us to change the order of the route and you may be visited earlier in the day.

As always, if you feel that we have missed your recycling pick-up please contact us and we will gladly check the status of your account. Please contact us with any comments, suggestions, or problems you have. Thank you again for your continued support!

Stay Informed

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This news blog is one of the new ways we plan on keeping our customers and the community informed. Any important information that we feel we need to pass on will be posted right here in our news blog! Everything from weather delays and holiday pick up schedules, to recycling news and local events.

New Website

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Welcome! We hope you are enjoying our new website. In addition to the fresh look, we have added some new features that we hope will make recycling even easier for our customers and the local community. Let us know what you think…we would love to hear from you!